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    Skincare Concern

    Texture smooth is a process, not a product.

    What this actually is

    Texture is what people describe when skin looks fine in the mirror and feels wrong under the fingertips, or when foundation sits in patches rather than smoothing out. Several different things produce that same sensation: a slow shed of dead cells sitting on the surface, small firm bumps from trapped keratin, the tiny dents left by old breakouts, and simple dehydration, which makes the whole surface less even at the light level.

    They do not all want the same treatment, which is why texture is the concern we most often see over-corrected. Someone buys a scrub, then an acid, then a stronger acid, and arrives with skin that is smooth in patches and inflamed in others — because the roughness was dehydration, and every step taken to fix it removed more water. Skin that stings is not exfoliating, it is injured.

    Where we start is usually the opposite direction: a fortnight of nothing but a gentle cleanser, a hydrating layer and a moisturiser, to find out how much of the texture was surface dryness. What remains after that is genuine, and responds to a chemical exfoliant used two or three times a week rather than daily. Physical scrubs have a place, but not on skin that is already reacting.

    The dents left by old acne do not resolve with anything topical. Those are a clinic conversation — microneedling or resurfacing — and we would rather say that than sell a serum for it.

    A routine that suits it

    Where we would start. Build it up one step at a time rather than all at once.

    1. Cleanse

      Non-stripping, twice a day. If skin feels tight afterwards, that tightness is part of the texture you are trying to fix.

      What we use
    2. Exfoliate

      A chemical exfoliant two or three nights a week — not nightly, and not alongside another active on the same evening.

      What we use
    3. Treat

      On the nights in between, something that puts water back rather than takes more surface away.

      What we use
    4. Moisturise

      Seal it. Most texture that resolves in a fortnight was dehydration wearing a disguise.

      What we use

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    Frequently asked

    Should I use a scrub or an acid?
    For most people an acid, used two or three times a week, is gentler and more even than a scrub — it works on the whole surface rather than wherever you press hardest. A fine scrub is fine occasionally on calm, resilient skin. Neither belongs on skin that is currently stinging, flaking or red, where the answer is to stop exfoliating entirely for a fortnight.
    How long before I see a difference?
    If the roughness was dehydration, often within two weeks of doing less. Genuine textural change from an exfoliant takes about a full skin cycle — four to six weeks — and looks like gradual evenness rather than a sudden result. If nothing has moved after six weeks of consistent use, the cause is probably not what the routine is treating.
    Will anything here fix acne scarring?
    Not the indented kind, and we would rather be straight about it. Topical actives improve the discolouration left behind by breakouts, which often reads as scarring, but the physical dents need something that works below the surface — microneedling or a resurfacing treatment. Ask us and we will tell you honestly which of the two you have.